sahamtotoPrivacy Policy
This page describes what we collect when you use sahamtoto and how we keep that data protected. We operate our platform across supported jurisdictions in Indonesia and beyond, handling personal information from account registration through payment processing and customer support. Our commitment is to be transparent about our practices and to respect your rights under applicable data-protection law.
We at sahamtoto recognise that trust depends on clarity. Whether you access our live football markets, live-dealer tables, slot games, or esports betting through Android, iOS, or desktop, your information moves through our systems with defined safeguards. This policy sets out what those safeguards are, who has access to your data, and what choices you have.
What we collect and why
We collect personal data in several categories. When you register an account on sahamtoto, we ask for your name, email address, phone number, and date of birth. We use this information to verify your identity, comply with anti-money-laundering rules, and contact you about account activity or service updates. We also collect your payment details—bank account numbers, e-wallet identifiers for DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet—to process deposits and withdrawals.
Our servers log your activity: which markets you view, which games you play, your betting history, and your transaction records. We use this data to detect fraud, settle disputes, and improve our platform. We also collect device information—your IP address, browser type, operating system—to understand how you access sahamtoto and to troubleshoot technical issues.
Our data retention practice
We keep your account data for as long as your account is active, plus a retention period after closure to meet legal and tax obligations. Transaction records are retained for a minimum of five years.
How we share your data
We do not sell your personal information. We share data only when necessary to operate sahamtoto or when required by law. Our payment processors—banks, e-wallet providers, and payment gateways—receive your payment details to complete transactions. Our customer-support team accesses your account history to resolve disputes or answer questions. Our fraud-detection partners receive anonymised transaction patterns to identify suspicious activity.
Our servers may sit outside your jurisdiction. We use data centres in multiple regions to ensure service availability and performance. When your data leaves Indonesia, we apply the same protection standards we use domestically. We do not transfer data to jurisdictions with weaker privacy laws without your explicit consent or a legal basis.
Your rights on sahamtoto
You have the right to access, correct, or delete your personal data. You can request a copy of all information we hold about you by contacting our support team. You can update your account details directly through your sahamtoto profile. If you wish to close your account and have your data deleted, we will do so subject to any legal retention obligations.
You also have the right to object to certain uses of your data—for example, marketing communications. You can opt out of promotional emails through your account settings. If you believe we have mishandled your data, you may lodge a complaint with the relevant data-protection authority in your jurisdiction.
Cookies and tracking
We use cookies to remember your login session, store your preferences, and track how you navigate sahamtoto. These cookies help us deliver a faster experience and detect abuse. You can disable cookies in your browser settings, though this may limit some features. We also use analytics tools to understand traffic patterns and user behaviour—this data is aggregated and does not identify you personally.
Third-party processors
Our sahamtoto platform relies on third-party service providers: cloud-hosting companies, payment processors, email services, and analytics platforms. Each processor has signed a data-processing agreement committing them to the same confidentiality and security standards we maintain. We audit these partners regularly to ensure compliance.
Contact and updates
If you have questions about this privacy policy or how we handle your data, contact our support team through the sahamtoto website. We may update this policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of sahamtoto after such notice constitutes your acceptance of the updated policy.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.